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Annual PenSPRA Symposium Rescheduled (Again)

It is with great disappointment that we have once again found it necessary to reschedule the annual PenSPRA Symposium. The Symposium scheduled for October 1 and 2, 2020, is now being rescheduled (again) for April 15 and 16, 2021.


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Event Details

PenSPRA's Join the Conversation

  • Thursday, December 02, 2021
  • 8:00 AM - 9:30 AM
  • Held via Zoom

Registration is closed

There's a lot of talk about the “customer service mindset” in K-12 education. Who are these customers and why does it matter for schools? School administrators have a unique “customer” base that is made up of students, families, business leaders, political leaders, staff, etc., who are smarter than ever before. They know what good service is and they expect it. Join us this Thursday, December 2 at 8:00 a.m. to hear from Sarah Roberson, Senior Education Advisor at Apptegy, about how to go beyond customer service and aim to create a culture of hospitality.

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